Problem Solving Training Course: The Functional Resonance Analysis Method (FRAM)

2 March 2017
Jeanette Hounsgard convener

Ms Jeanette Hounsgaard will conduct two short workshops in a Problem Solving Training Course: The Functional Resonance Analysis Method ("FRAM"). 

Jeanette Hounsgaard, MSc, BSc (Mechanical Engineering), is the deputy manager and training developer at the Centre of Quality, Region of Southern Denmark. For more than 30 years she has worked in Quality and Risk Management.

For the last 7 years, she has worked together with Professor Erik Hollnagel  and  colleagues in Denmark and internationally, using the FRAM in the clinical practice to analyse adverse events, to prepare risk assessments and to improve healthcare quality by changing the design of systems.


10–11 April 2017

12–13 April 2017

Standard $1,000

Early Bird Registration fee ($800) if you sign up by the 17th March.

Full-time students ($800)

Location: Macquarie University Campus Level 6, 75 Talavera Road, North Ryde, Sydney, 2109, NSW

Further Information:

If you would like to find out more please visit the AIHI website.


Ms Teresa Winata from CHRIS, email Tel.:  02 9850 2472

Dr Robyn Clay-WilliamsResearch Fellow, Lead for Human Factors & Resilience Research

Centre for Healthcare Resilience and Implementation Science ("CHRIS"), Macquarie University

Email: Tel.: 02 9850 2438